Privacy Policy

Introduction

Welcome to https://energy-efficiency-ratings.buzzzoomer.com (referred to as ‘the Company’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal data in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
Connecticut’s ConnectiCut Data Protection Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://energy-efficiency-ratings.buzzzoomer.com), applications, online services, and products offered by the Company. It is important to be aware that this policy does not extend to third-party platforms, applications, or services that you access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

When you use our applications and services as an authorized user, granting us access to certain personal information for personalized experiences.
During your visits to our websites linked to this policy, where we track user behavior through analytics tools.
If you choose to receive communications from us, including newsletters, emails, phone calls, or text messages, we will use your contact details for the purposes outlined in this policy.

Personal Data Collection

We collect a range of personal data, categorized as follows:

Account Information: Details required to set up and maintain your user account, such as your name, email address, and password.
Payment Information: Transaction details when you make purchases or subscriptions through our services, including payment method and billing information.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Records of products or services purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our apps, used for app functionality and analytics.
Location Data: Your geographic location data, collected when you interact with our services, to provide location-based content and services.
Feedback: Any comments, reviews, or responses you share with us, which help improve our products and services.
Social Media Information: If you choose to log in through social media platforms, we may collect data from those accounts, subject to their privacy policies.
Product Information: Details about the products you interact with on our platform, such as page views, product preferences, and purchase intent.

We obtain this data through various means, including direct user input, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling secure login and navigation.
Preference Cookies: Memorize user preferences, like language settings or chat app choices, to provide a personalized experience.
Analytics Cookies: Used by analytics providers to track aggregated user behavior, helping us understand how visitors engage with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize your data to ensure it no longer identifies you personally.

Security Measures

We have implemented robust security measures to protect your personal data:

Employing encryption for secure communication and data storage.
Utilizing secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 18. If we learn that we have collected such data by mistake, we will take immediate steps to delete it without notice to you.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access and rectification: The right to request access to and rectify inaccurate or incomplete personal data.
Erasure (right to be forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: Limiting the use or processing of your data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your data for specific or all purposes.
Non-discrimination: The right not to be subjected to automated decision-making that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request as quickly as possible and within the timeframes specified by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified on our website, and updated versions will be posted here with an effective date. We encourage you to review this policy periodically for any updates.

Contact Information

For any inquiries related to privacy, data requests, or complaints, please contact us:

Email: [email protected]
Postal Address: Privacy Policy Inquiries, Energy Efficiency Ratings, Buzzzoomer Inc., [Address], [City, State, Zip Code]